This is the long form. The short form lives on the work page.
— Femi

Femi Siji-Kenneth

Group Product Manager · Payments & Fintech

Toronto, ON · oluwafemiakinseye@gmail.com · linkedin.com/in/ifemora

Summary

I work in payments because payments is one of the few software domains where the seam between what's promised and what actually happens is unforgiving. Ten years of it now — card issuing, payment gateways, corporate banking, and the long tail of operational tools that keep all three running. I've hired the people who ran these systems and grown product managers from associate to lead level. I've also stayed close enough to the code to ship prototypes myself in Claude Code, which means the CV that follows is less a list of jobs than a record of what I've cared about.

Experience

Lead Product Manager · Marqeta

Sep 2025 – Present · Toronto, ON (Remote)

Owns a four-product portfolio — Resolve (contact-center support portal), Marqeta Dashboard, Marqeta IVR, and Identity & Access Management — for a global card-issuing platform processing billions in payment volume.

  • Led Resolve from concept to production in under five months, delivering a purpose-built cardholder support portal informed by direct observation of agent workflows during Coinbase program support.
  • Built the automated testing workflow exclusively using Claude Code and Playwright in Terminal.
  • Championing Resolve's credit expansion: FCRA disputes, collections/delinquency workflows, credit bureau reporting, and TCPA compliance.
  • Presented Resolve's product vision and roadmap to cross-functional leadership across Credit, Operations, and Engineering. Created demo content for BPO transition stakeholders.
  • Re-imagining the Marqeta Dashboard for enterprise program managers — defining product narrative and KPIs for cardholder lifecycle management and settlement tracking.
  • Leading the design of a central, immutable audit log compliant with PCI DSS, GLBA, and SOC 2 — framed as a platform-wide capability.
  • Managing IVR improvements (including AI agent management) and Identity & Access Management on Auth0, including user-access tooling and credential lifecycle (Self-Service Credential API provisioning).

Product Lead, Corporate Banking Solutions · First City Monument Bank

Oct 2024 – Sep 2025 · Across three time zones (Canada, UK, Nigeria)

Led digital transformation of corporate banking across Nigeria and the UK — corporate internet banking, admin tools, core banking (Finacle/Fineract), API architecture, payroll, remittances, FX/trade management. Managed five direct reports across multiple product lines.

  • Built and led a team of five PMs — hiring APMs and scoping their features to grow them into full PMs, recruiting Senior PMs who advanced to Lead. One mentee eventually became Head of Products for the Retail Banking division.
  • Directed the vision, execution, and successful launch of the CIB platform from scratch, serving 50,000+ SME and enterprise clients across both markets. Streamlined bulk transfers, bill payments, payroll, and FX operations.
  • Launched payroll management, FX & trade management, and Rova Business — a business remittance platform serving SME cross-border payments and the gig economy.
  • Redesigned corporate client onboarding based on drop-off analysis and direct feedback from enterprise treasurers, achieving a 40% reduction in time-to-value. Managed KYC/AML integrations and regulatory compliance across both markets.
  • Introduced real-time analytics dashboards for corporate treasurers, improving client retention and platform stickiness while maintaining consumer-grade UX under strict banking regulations.

Senior Product Manager, Key & Strategic Accounts · Paystack (a Stripe company, YC alum)

Jun 2021 – Jan 2025 · Lagos, Nigeria

Managed core payment methods and strategic merchant solutions for Africa's leading payment gateway.

  • Conceptualized the "Pay with Airtime" micro-transactions product and drove it to ₦14B (~$30M USD) in annualized transaction volume within 12 months. Payment-flow conversion +17%.
  • Led the end-to-end launch of Direct Debit for recurring revenue collection — Central Bank compliance, UX optimization for high-frequency transactions.
  • Executed strategic expansion into the airline vertical, delivering a $7M revenue-driving campaign. Owned product enhancements for high-volume airline ticketing and managed key industry stakeholder relationships.
  • Reduced merchant support tickets by 13% through proactive product improvements and better documentation.

Product Manager · Farmcrowdy (Techstars Toronto alum)

Feb 2019 – Jun 2021 · Lagos, Nigeria

First product hire at the company. Owned the entire product portfolio across mobile (iOS and Android) and web platforms.

  • Managed three mobile products — Farmers App, Farmcrowdy Foods, Meathub — scaling the Farmers App to 200,000+ users.
  • Grew a greenfield vertical from 3,200 to 25,000 users in under six months against a 12-month mandate.
  • Built financial models and vendor management workflows. Conducted user research across 29 Nigerian states — travelled physically — to inform roadmap, pricing, and UI design.

Education

  • Nigerian University of Technology and Management

    Post-Graduate Diploma, Technology, Design & Entrepreneurship · MasterCard Foundation Scholar

    2021

  • University of Lagos

    Bachelor of Science, Mass Communication · CGPA 4.22/5 (Top 3% of class)

    2019

Certifications

Certified Scrum Product Owner (CSPO)

Tools

Code & AI
Claude Code, Cursor, Codex, GitHub
Product & PM
Jira, Confluence, Linear, Notion, Miro, Figma
Data & Analytics
Mixpanel, Amplitude, Segment, Metabase, Tableau, Looker, Snowflake, Redshift, GA4, SQL
API & Documentation
Postman, Swagger
Support & CX
Intercom, Zendesk, AWS Connect, Twilio, Salesforce, ServiceNow

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